Community Connections – Library (LSP)

Settlement Workers In Libraries

Library Settlement Partnership Program was launched in 2009 LSP is a three way partnership between Brampton Multicultural Community Centre, Brampton Library and Citizenship and Immigration Canada and offers a unique and innovative way of serving newcomers to Peel. The program’s strength lies in its ability to integrate the expertise and experience of BMC in newcomer issues & services and Brampton Library’s expertise in information provision, community education and leisure activities for integration of newcomers.

LSP workers organize a variety of information sessions based on the needs of the newcomer community. Our most popular “English Conversation Circle” is held once every week at all three libraries. This program provides an opportunity to non-native English speakers to enhance their spoken English skills and increase their confidence in using conversational English. In addition to this, the program provides the participants with an excellent opportunity to make new friends and to networking.

English Conversation Circle

“Senior’s Group” is held once a month at South Fletcher’s Library. Each month a unique topic is discussed that addresses the clients’ needs. We are constantly exploring new ways to engage newcomer seniors, educate them and facilitate their integration and contribution to Canadian Society. Experts from various fields are invited to do the presentations on various topics such as Health and Nutrition, Diabetes and its Prevention, Introductions to Emergency Services, Depression in old age, Independent Living, Preventing Slip/Trip and Fall etc. These presentations are conducted in Punjabi, Hindi Urdu and English.

“Women’s Circle” is held every month at Chinguacousy Library. This group is formed with the goal of providing newcomer women an avenue to spend time and share ideas with other newcomer women. Women from diverse cultures get together, share their experiences and spend quality time in fun environment. Each month carries a unique and inspired theme as gifted presenters are invited to share their ideas with the group. The topics include Healthy Eating, Self-Care, Knitting, Diabetes etc. Women bring a lot of creative ideas to the group by doing potluck, bringing healthy snack etc.

Women’s Circle

Another attraction of LSP Program is the “Employment Techniques Workshop” which clients always look forward to in the Library. This workshop is held bi-monthly in Chinguacousy Library and South Fletcher’s Library alternately. The workshop is one hour in length, and provides information, strategies, techniques and practical tips to assist participants in meeting their career and employment goals. Participants also get a chance to learn about Canadian Labour Market, resume writing and interview skills. Employment counsellors from various organizations are invited to cover these topics and empower the clients.

Employment Techniques Workshop

“Canadian Citizenship Information Sessions” are also held bi-monthly in Chiguacousy Library and South Fletcher’s Library alternately. This session is very much in demand by those clients who have applied or who are going to apply for Canadian Citizenship. This one hour interactive session helps the clients to gain information about Canadian Citizenship application process, preparing for Citizenship Test, Language requisites and other resources required for the process. Experts on this subject conduct this session by using power point presentation, group discussions and one on one counselling.

Canadian Citizenship Information Session

For providing support to newcomers and to ease their social transition and economic integration into new country, the LSP workers hold regular “Settlement Workshops” on monthly basis. The topics for these workshops include Parenting for newcomers, Life in Peel, Money Management, Financial Literacy, Accessing Online Services,Mental Health etc.

Newcomer Youth Mentorship Program

In partnership with Big Brothers and Big Sisters of Peel, the Newcomer Youth Mentorship Program connects newcomer youth with volunteer mentors. The youth meets with their mentors at GM Library to enhance their English conversation and presentation skills, address homework concerns, learn about Canada and their community. To register, please contact Arvinder Saini at 647-302-0278.

Cultural Access Passes

Cultural Access Pass is a gift for Canada’s newest citizens and their children, offering a year of free access to more than 1,000 Canadian attractions from museums and historic sites to national and provincial parks, as well as discounts on travel to help new citizens explore. To receive the pass, please contact your LSP settlement worker.


“The LSP worker from BMC has changed my life and today I am altogether a different person with a CommunityService Worker Diploma in my hand and ready to serve the community. I had been working in factories and Printing Press Company as a Press Operator from 12 years. When my company was closed down in 2011 and I was laid off, I decided to move on and wanted to study under Second Career. I didn’t have any idea how to fill up the forms and do research as per the program’s requirement. Being a citizen added to my worries because I did not fit under any program which will help me in filling up my forms. I met the LSP worker at Brampton Library and asked for help. She guided me on the right track and encouraged me to fill up the forms. Under her guidance, I filled up my forms, got the approval and finished my Community Service Worker Diploma from Sheridan College. Currently I am working as a Volunteer with BMC and India Rainbow Community Services of Peel.”

I came to Canada in 2010 and started my life in Brampton. I was very much confused as a newcomer and didn’t know how to settle myself and my family in Canada. One day I went to the Brampton Library and met the Settlement Worker who provided me with lot of information in such a way that I could get entire information within a few minutes. This helped me a lot to initially start my life in Canada.
In 2012, my Employment Insurance benefits were stopped by Service Canada due to lack of proper information filled in the EI reporting. Almost a month had passed without any money and me and my wife both didn’t have any jobs. I met the LSP worker and she helped me in writing an appeal to Service Canada. I wasn’t aware that I had to file an appeal if the EI benefits are stopped. Due to the LSP worker’s continuous efforts, my EI benefits were restarted and I got all my stopped money back which provided a great financial support to my family.

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